The Home Exposure ("we," "us," or "our") operates thehomeexposure.com and provides real estate photography, videography, drone, 3D Matterport, and virtual staging services throughout the Dallas–Fort Worth metroplex. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By using our website or services, you agree to the practices described below.

1. Information We Collect

Information you provide directly

• Contact details: name, email address, phone number, and business or brokerage name when you submit a form, book a shoot, or contact us.

• Property information: address, access instructions, square footage, and any details relevant to the shoot.

• Payment information: processed through our third-party payment processor. We do not store full credit card numbers on our systems.

• Communications: emails, text messages, and other correspondence with us.

Information collected automatically

• Usage data: IP address, browser type, device information, pages visited, referring URLs, and timestamps.

• Cookies and similar technologies: used to remember preferences, measure site performance, and support marketing. You can disable cookies in your browser settings.

Media captured during services

• Photos, videos, drone footage, and 3D tours of the properties you engage us to shoot. These are delivered to you and may be retained in our portfolio and marketing materials unless you request otherwise in writing before the shoot.

2. How We Use Your Information

• To schedule, deliver, and support the services you request.

• To process payments and send invoices.

• To communicate about bookings, projects, scheduling changes, and customer support.

• To send marketing emails about new services, promotions, or content (you can opt out at any time).

• To improve our website, service quality, and operations.

• To comply with legal obligations and enforce our terms.

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers: hosting, analytics, email delivery, CRM, payment processing, scheduling, file delivery, and similar vendors that help us run our business.

• Clients and their agents: delivered media and project details may be shared with listing agents, brokers, sellers, or third parties designated by you.

• Legal requirements: when required to comply with a subpoena, court order, or applicable law, or to protect our rights.

• Business transfers: in the event of a merger, acquisition, or sale of assets.

4. Use of Shoot Media

Unless you notify us in writing before the shoot, we retain the right to use media we produce in our portfolio, on our website, and in marketing materials (including social media and advertising). We generally do not disclose the homeowner's name or exact address when using media for marketing. If you'd like media excluded from our marketing, contact us and we will honor reasonable requests.

5. Cookies and Analytics

We use cookies and analytics tools (which may include Google Analytics, Meta Pixel, or similar) to understand how visitors use our site and to measure marketing performance. These tools may collect IP addresses, device identifiers, and behavioral data. You can block cookies or opt out of analytics through your browser or via the analytics provider's opt-out mechanisms.

6. Data Retention

We retain personal information for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes. Project media may be retained indefinitely in our archives and portfolio unless removal is requested.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have rights regarding your personal information:

• Texas residents (under the Texas Data Privacy and Security Act): the right to know what personal data we process, request access, correction, or deletion, and opt out of targeted advertising or the sale of personal data.

• California residents (under the CCPA/CPRA): the rights to know, access, delete, correct, and opt out of the sale or sharing of personal information, and to non-discrimination for exercising these rights.

• Other jurisdictions: you may have similar rights under applicable law.

To exercise any of these rights, contact us using the details below. We will verify your identity before responding.

9. Marketing Communications

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly. You may still receive transactional messages related to your bookings.

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. Material changes will be posted on this page.

13. Contact Us

Questions or requests about this Privacy Policy or your data: